1111ber FAQ — Your
All your questions answered here

No, only one account can be created per mobile number. If multiple accounts are found, all of them will be suspended and all bonuses will be forfeited. Different family members may each open a separate account using their own mobile number.

On the Login page Click "Forgot Password?" and a 6-digit OTP will be sent to your registered mobile number. Use the OTP to set a new password. The OTP is valid for 5 minutes. If you continue to have trouble, please contact Support.

To complete KYC, go to Account Settings and upload photos of both the front and back of your National ID, along with a selfie. Verification is completed within 24 hours. Withdrawals are not available without KYC, and large deposits may be restricted. KYC is in place for your own protection.

To close your account, email our support team or reach out via live chat. If you have an active balance, please withdraw it first. We'll ask for one confirmation before proceeding. If you just need a temporary break, consider using self-exclusion or cooling-off instead.

Yes, though for security reasons this cannot be done directly. Please contact support, submit your KYC documents, and verify your old number via OTP. The process is typically completed within 48 hours.

Entering an incorrect password multiple times will temporarily lock your account. Wait 30 minutes and try again, or log in using an OTP. If the problem persists, support@1111ber.ws-এ ইমেইল করুন।

1111ber is strictly for users aged 18 and above. Date of birth is verified at registration and confirmed again during KYC. Any account found to belong to a minor will be suspended immediately.

Minimum Deposit: ৳500
Maximum deposit: There are no limits on KYC-verified accounts.

Transaction limits for mobile banking may vary depending on the payment provider's policy. To learn more, Payments Page View.

bKash & Nagad typically within Within 5–30 minutes Withdrawals are completed within this timeframe. Bank transfers may take 1–2 business days. If KYC is not yet complete, your first withdrawal may take a little longer.

The minimum withdrawal amount is ৳500. Accounts with completed KYC verification enjoy significantly higher withdrawal limits. VIP members can withdraw at even higher limits.

1111ber does not charge any fees for deposits. Withdrawals are also generally free of charge. However, your mobile banking provider may apply their own transaction fees, which are beyond 1111ber's control.

First, wait 30 minutes. If the funds still haven't arrived, note the transaction ID and contact us via live chat or support@1111ber.ws-এ জানান। আমরা 48 ঘণ্টার মধ্যে সমাধান করব।

Common reasons include: incomplete KYC, unmet bonus wagering requirements, account information discrepancies, or a pending security review. Contact support to find out the exact reason.

Go to Payment Options in your Account Settings. Select "Add Bank Account" and enter your bank name, account number, and branch details. For security, the bank account must be registered in your own name.

bKash and Nagad are the fastest options — funds are typically credited within 1–5 minutes. Depositing via the mobile app can be even quicker. Bank transfers are also fairly fast during office hours.

Wagering means you must place a specified amount in bets before a bonus can be withdrawn. For example, a ৳1,000 bonus with 8x wagering requires ৳8,000 in total bets. The validity period is generally 30 days.

Place a qualifying amount of bets each day and receive a cashback on a portion of your losses. The cashback rate and terms vary by daily offer. Log in and check the Promotions section for details.

When someone registers using your referral code and makes their first deposit, both you and your friend will receive a bonus. You can find your referral code in Account Settings.

Once a bonus expires, the bonus balance is automatically cancelled. The bonus balance can only be withdrawn if the wagering requirements are met within the validity period. Extensions are not available.

VIP points are earned automatically on every bet. Accumulate enough points to advance through Silver, Gold, and Platinum tiers. Higher tiers unlock better bonuses, faster withdrawals, and dedicated personal support.

Free spins and free bets are awarded during special promotions, tournaments, or when you deposit on select games. Log in regularly to check the Promotions page and keep notifications enabled.

1111ber offers: cricket (IPL, BPL, International), football, tennis, badminton, basketball, hockey, kabaddi, e-sports, and much more. Full list Go to the Sports page View.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is postponed or cancelled, your stake will be refunded. If the Cash-Out feature is available, you can partially or fully cash out your bet while the match is in progress.

Odds are a numerical representation of the probability of winning a bet. For example, odds of 2.5 mean that a ৳100 bet returns ৳250 if you win (a profit of ৳150). Higher odds mean a bigger payout, but a lower chance of winning. Details on the Bet page View.

Yes! Adding multiple selections to your bet slip automatically creates a parlay/accumulator bet. All selections must win, but the payout can be significantly higher. Check the Betting page for the maximum number of selections allowed.

Winnings are typically credited to your account within a few minutes after a match ends. For live bets, settlement happens as soon as the match concludes. If there's any delay, please contact support.

The minimum bet for most markets is ৳10. Limits may vary for certain special events or markets. Maximum bet amounts also differ depending on the event and market.

A "Cash Out" button will appear in the bet section while a match is in progress. Clicking it locks in a partial win based on the current odds. Cash out is not available on all events — it depends on the event and market conditions.

Go to Account Settings → Security → Two-Factor Authentication. Verify your mobile number. Once 2FA is enabled, an OTP will be required every time you log in — this is the most effective way to protect your account.

Change your password immediately and log out of all devices. Check your active sessions under Account Settings and terminate any sessions you don't recognise. Support Notify us immediately.

No. Your personal information is never sold or shared with third parties. Only limited data may be used for payment processing and legal compliance purposes. Details Privacy Policy Read.

Always go directly to 1111ber.ws Type it in. Do not click on any unfamiliar links. 1111ber will never ask for your password or OTP via SMS or email. If you receive a suspicious message, report it to support immediately.

Go to Account Settings → Security → Active Sessions. Click the "Log out of all devices" button. Your account will be logged out from all devices except the one you're currently using.

Yes, demo mode is available on most slots and casino games. You can play for free using virtual credits — no real money required. However, any virtual points won in demo mode cannot be withdrawn.

Live Casino games are played with real dealers via live video stream. Log in to your account, go to Games → Live Casino, choose your preferred table, and place your bets. A stable internet connection is required.

Yes, 1111ber is fully mobile-optimized. All games are accessible via a mobile browser on both Android and iOS devices. For the best experience, use Chrome or Safari.

Yes — all games use a certified RNG (Random Number Generator), audited regularly by independent third parties. Live Casino games are streamed live, leaving no room for manipulation.

Select slots and games feature a progressive jackpot. Each bet contributes to the jackpot pool, and anyone can win it at random. For more details, visit the Jackpot page View.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period from 6 months to 5 years. Once confirmed, your account will be locked immediately and you'll receive no marketing communications. Details on the Responsible Gaming page View.

Cooling-off is a temporary break — your account is locked for 7, 14, or 30 days. It reactivates automatically once the period ends. You can enable it anytime from Responsible Gaming settings.

Go to Account Settings → Responsible Gaming → Session Limit and set your preferred time (30 minutes, 1 hour, or 2 hours). When the time is up, you'll receive a reminder and can choose to log out.

1111ber's Responsible Gaming team is available 24/7 to help. Reach out via live chat or support@1111ber.wsand contact us. All assistance is completely confidential. on the Responsible Gaming page There's more information available.

Use a screen lock on your phone and never share your password. Always log out after using a shared device. Enabling 2FA ensures OTPs are sent only to your phone.